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SERVICES
COMMUNICATION
SERVICES
Business Communication Services
Audio Conferencing
Phone conferencing is used by everyone from individual consultants to small businesses to Fortune-class companies.
Voice Broadcasting
Voice broadcasting allows you to instantly send interactive phone calls with ease while managing the entire process right from the Web. Instantly send alerts, notifications, reminders, political calls, get out the vote - GOTV - messages, interactive polls or surveys with ease right from the Web.
IVR Solutions
To effectively design, develop, test and implement a new IVR (interactive voice response) application requires an experienced and professional organization. Care should be taken to construct a workable solution that satisfies the needs of both the caller and the organization.
Call Analytics
Accurately measure which ads generate phone calls with real-time phone call analytics. Measure the success of marketing campaigns, track phone calls alongside web data and increase overall marketing ROI.
Call Centers
Broad-Connect Telecom allows customers to rapidly set up a hosted contact centre, without having to purchase and locate new equipment. Broad-Connect hosted call centre provides a fully managed, network-based suite of contact centre applications that are hosted from its state of the art data centres.
Video Conferencing
For years, only the largest enterprises could afford to purchase and manage video communications solutions. These solutions were typically large "room-based" conferencing systems.
Toll Free
A toll-free number makes it easy for your customers and suppliers to get in touch with you.
E-Fax
Our new environmentally friendly faxing system doesn't require paper or toner and it is as easy as writing an email. You can now send and receive faxes from virtually anywhere you have internet.
Unlimited Blackberry Calling
Your business is unique. That’s why our telecommunications solutions are custom tailored to you needs. Whether you're upgrading your communications infrastructure, moving or consolidating offices, planning on growing your business, Broad-Connect Telecom’s IP Telephony solutions can ease this process.