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SERVICES
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Unified Communications
Unified Communications is no longer available only to the largest of large enterprises.
Using Broad-Connect’s and its tight integration with business applications from companies like Microsoft, IBM, and Google, we are able to offer "UC as a Service". Broad-Connect hosts UC "in the cloud", and businesses buy UC on an as-needed basis, similar to proven Software-as-a-Service (SaaS) models. With this solution, businesses receive all the benefits of Unified Communications, without having to spend hundreds of thousands of dollars (or more) on premises-based systems.
The BroadSoft-Microsoft Hosted Unified Communications is a SaaS (software as a service) solution that gives businesses all of the power and productivity of Unified Communications, without the expense, overhead, and risk of managing premises-based UC systems.
Customer Benefits:
Increased Productivity
Employee productivity is dramatically boosted when all communications tools are integrated across "touch points." Whether the end-user uses Microsoft Office Communicator, Microsoft Office Communicator Mobile, Microsoft Outlook, Microsoft Office or third-party applications, all call control, instant messaging and presence capabilities are uniquely integrated across all productivity tools.
Ease of Implementation
SMBs and Enterprises can focus on their core business, rather than spending time, money and resources to manage complex communications infrastructure.
Increased Efficiency
With BroadWorks Anywhere, one number rings all of your devices; and you can, with a single -click, move calls from one phone to another. In addition, you never miss a call and always use the device that you want to use.
Improved Communications
Employees have improved visibility to their colleagues and can choose the communication method that’s best for them. Your Office Communicator presence status will auto-set to "On the Phone" when you make and receive calls, and you can click-to-call or click-to-conference from within your Office Communicator instant messaging client.
Increased Collaboration
Employees can single-click to share documents, collaborate in real time and share workgroups and worksites, while integrating this with voice and video calling.
Single Point of Communications
Tired of multiple mailboxes for your office phone and mobile? In the joint solution, end-users get all their messages – voice, video, mail and fax – easily organized in their Microsoft Outlook inbox.
