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SERVICES
MARKETING
Toll Free Phone Numbers
A toll-free number makes it easy for your customers and suppliers to get in touch with you.
North AmericaLet all your North American customers reach you with toll-free calling and faxing. You can even specify which geographic areas you want to cover with your 800 numbers. |
InternationalBroad-Connect Telecom’s international Toll-free service extends the boundaries of your business beyond Canada and the United States by providing ease of access to customers and suppliers in more than 75 countries worldwide. |
Advanced Toll Free Features
- Announcements Features provide the tools you need to incorporate generic or customized messages to direct your callers to the appropriate agent or location.
- Call Routing and Redirection Features enable you to establish and easily apply customized call routing plans to maximize your Contact Centre and Toll-Free investments.
- Transfer Connect Features allow you to simplify the customer calling process by enabling callers to reach a variety of destinations with one phone call.
- Intelligent Call Processing enables you to dynamically route calls based on agent availability, specific routing arrangements, caller attributes, geographic locations, and specific business functions.
- Business Continuity Services provide the expertise to help you define critical business fuctions, assess your risks in the event of an interruption, and plan for additional capacity on demand.
Contact us today at 1- 877-228-6616 to get started.