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Hosted PBX

The Power of a Fortune 500 type PBX System without Capital Investment

Your business PBX is one of the most important hardware components for the operation of your business. And Hosted IP telephony offers ways to take advantage of it like never before.

Hosted PBX represents the next generation shift from traditional PBX solutions. With a Hosted PBX, you minimize the capital costs and increase your businesses productivity. The system gives you the flexibility to grow quickly or change for seasonal business. It provides support for temporary locations and gives you a single system to handle multiple offices. All this combined with enterprise-level features, an easy to use Web interface.

The entire telephone system is operated and maintained by Broad-Connect, your IP telephony service provider. A hosted PBX solution lets employees work from their home, a hotel or on their cell phone while still being connected to the same office telephone system. Just like a Fortune 500 telephone system, you can transfer callers, put them on hold with music, set up conference calls or have the phone answered by an automated attendant who can direct callers to different departments.

Key ideas behind a Hosted PBX service:

  • Your telephone system is "hosted" or operated by Broad-Connect
  • Works with your existing telephone service or completely replaces it

All your business needs are the Telephones, either new IP telephones or you can use your existing digital phones (Nortel, Avaya, Toshiba, Panasonic, NEC etc.) and Broad-Connect can IP enable them. All the features are delivered to the business via our private dedicated data/internet connection, ensuring the call quality is not suffered at all.

Hosted PBX Service

With Broad-Connect Hosted-PBX service, you get all the similar features to traditional PBX systems, like:

  • Auto Attendant
  • Voicemail
  • Dial by extension
  • Paging


You also get the next generation IP features:

  • Disaster recovery
  • Extension Dialing, Not Limited By Location
  • find-me follow-me
    • call screening
    • time of day routing
    • preferred caller by-pass
  • Inbound electronic fax
    • delivered to your email inbox
    • each employee
    • each department
  • Voicemail options
    • unified messaging voicemail sent as email
    • archive and retrieve
  • Never busy fax
  • Web-based administration
  • Dynamic company directory
  • Plus many more… see Features section