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Hosted PBX Vs Traditional IP PBX

Traditional IP PBX Broad Connect Hosted PBX
Scalability
  • Limited number of users
  • Fixed lines difficult to scaled up/down
  • Unlimited users
  • Can be scaled up/down easily as per business requirement
Cost
  • High upfront costs to invest in premises base PBX system
  • Unpredictable and high maintenance and support costs
  • Higher when total costs factored in
  • Low upfront costs and low monthly fees
  • 24x7 support and maintenance included
  • Lower cost with outsource
Call Capacity
  • Limited to number of lines
  • Depends on the amount of bandwidth available
  • High call quality maintained at all times
Mobility
  • Does not integrated with other phone systems
  • Allows routing to alternated phones so calls can be completed even when the employee is away from the office
  • Provides a unified platform across remote offices
Network Management and Administration
  • Hard-to-manage dialing plans
  • Service islands
  • Centralized mgmt. and MACs
  • Uniform dialing plans
  • Uniform service set
Technology Risk and Maintenance
  • Borne by enterprise
  • Borne by service provider
Management
  • Mgmt. based on each system
  • Centralized system mgmt